Returns & Cancellations

At Nice Blanket, every memory quilt is handcrafted to order using your one-of-a-kind garments. Because each quilt is custom made specifically for you, we do not accept returns or exchanges on custom memory quilts or other personalized items.

If your order arrives damaged or you believe there is an issue with your quilt, please contact us at hello@niceblanket.com. We want you to love your quilt and will work with you to address any issues.

Returns

Due to the custom nature of our products, all sales are final. We do not accept returns or exchanges on custom memory quilts or other personalized items.

Cancellations

If you need to cancel your order, please email hello@niceblanket.com within 14 days of placing your order.

Orders may be canceled provided that:

• We receive your cancellation request within 14 days of your purchase.
• Your garments have not been returned to Nice Blanket.
• We receive your Quilt Kit back within 30 days of your purchase date.

Once your returned Quilt Kit has been received and inspected, we'll refund your purchase price less a $35 deduction to cover shipping, handling, and materials included in the Quilt Kit.

If your order included a Swatch Book:

• Unopened Swatch Books returned in their original shrink wrap will be refunded in full.
• Opened Swatch Books are non-refundable. If an opened Swatch Book is returned, $15 will be deducted from your refund to cover the cost of the Swatch Book.

Once we have received your garments, your order has entered the custom production process and can no longer be canceled.

Order Changes

Need to make a change to your order? Please email hello@niceblanket.com as soon as possible including your order number and requested change.

We'll do our best to accommodate change requests before we receive your garments. Once your garments have been received and production has begun, we cannot guarantee that changes can be made.